Legal

Privacy policy.

Alloro, Inc. ("Alloro," "we," "us") is a Bend, Oregon software company. We run getalloro.com, the Alloro web app, and the Alloro mobile app for iPhone and Android, and we provide a growth platform for local service businesses. Questions about this policy go to info@getalloro.com.

We collect what you give us and what your visit generates, nothing more exotic than that:

  • Contact details you share when you email us, book a call through our booking page, or connect on LinkedIn: your name, email address, and whatever you write to us.
  • Site usage such as pages visited, approximate location, device and browser type, collected through standard analytics.
  • Client account data if you become a customer: your business details, the marketing and ranking signals we track on your behalf, and billing information handled by our payment processor.
  • App usage if you use the mobile app: the name and email on your account, which screens you open and what you do in them, and technical details sent automatically if the app crashes.
  • To answer you and prepare for calls you book.
  • To deliver the service: tracking rankings, managing profiles, and reporting results for client accounts.
  • To sign you in to the web app and the mobile app, and to show you your own practice's information.
  • To understand how the site and the app are used so we can improve them, and to fix crashes.
  • To send service updates to clients. We don't run drip campaigns at people who asked one question.

We don't sell your personal information. We don't share it with data brokers. We don't use your client data to benefit a competitor of yours.

We don't track you across other companies' apps or websites, on the site or in the app. The mobile app carries no advertising, reads no advertising identifier, and shares nothing with ad networks.

This section covers the Alloro app for iPhone and Android. It applies in addition to everything above.

The app is used by staff at the practices we work with. Accounts are created by us when a practice comes on board — there is no public sign-up in the app, and you sign in with credentials your practice already has.

Through the app we collect:

  • The name and email address on your account, so we know who is signed in and who replied to a review.
  • How the app is used — which screens are opened and which actions are taken — so we can tell which parts are worth building on.
  • Crash and diagnostic information sent automatically when the app crashes, including your device model and operating system version, so we can fix what broke.

That is the whole list. The app does not collect your contacts, your calendar, your messages, or your location.

The app asks for your camera or photo library only at the moment you choose to attach a photo — to a Google Business Profile post, or to a support request. We receive the photo you attach and nothing else. We don't browse your library, and we don't collect photos in the background.

You can also lock the app behind Face ID, Touch ID, or your Android fingerprint or face unlock. Your device performs that check and tells the app only whether it passed. Your fingerprint and face data stay on your device; they are never sent to us and we could not read them if they were.

If your practice connects its Google Business Profile, we read its reviews, listing details, and local search performance so we can show them to you, and we publish the replies and posts you write. We use that access for your practice's own listing and nothing else.

This is a service integration, not a way of signing in. There is no "Sign in with Google" in the Alloro app, and connecting a profile is a decision the practice owner makes, not a condition of using the app.

The site uses a small set of cookies and similar technologies for analytics and to remember basic preferences. You can block cookies in your browser; the site keeps working. The mobile app uses no advertising cookies or trackers.

A few third parties process data on our behalf: Google services for analytics and business-profile work, LinkedIn for our company page, a payment processor for client billing, and a crash-reporting service that receives diagnostic reports from the mobile app. Each handles your data under its own privacy terms.

We keep correspondence and account data for as long as it's needed to serve you, then delete it on a reasonable schedule. Want your data corrected or removed? Email info@getalloro.com and we'll handle it, no forms, no friction.

That includes deleting your app account and the personal information attached to it, whether you ask from the app, the web, or by email. We'll keep only what the law requires us to keep.

Alloro is a business tool and is not directed at children. We don't knowingly collect personal information from anyone under 18. If you think a child has given us information, email info@getalloro.com and we'll remove it.

If this policy changes in a way that matters, we'll update the date at the top and say plainly what changed.

Alloro, Inc. · 19682 Hollygrape St, Bend, OR 97702 · info@getalloro.com.